Warranty Policy
Enjoy Peace of Mind with Our 12-Month Warranty
Your Confidence, Guaranteed
All products purchased from Refurbished Phone Online Store are covered by a comprehensive 12-Month Limited Warranty. This warranty covers defects in materials and workmanship under normal use, starting from the date of the original retail purchase.
What is Covered:
- Malfunctions or failures of internal components (e.g., logic board, battery, display, cameras, speakers).
- Performance issues not caused by accidental damage or misuse.
- Defects related to the refurbishment process.
What is Not Covered:
- Accidental damage (drops, liquid contact, cracks, etc.).
- Unauthorized modifications, repairs, or disassembly.
- Damage caused by use with non-compatible accessories or software.
- Normal wear and tear (e.g., minor scratches, cosmetic aging).
- Loss or theft of the device.
Warranty Service Options:
If a covered defect occurs during the warranty period, we will, at our discretion:
🔧
Repair
Repair the device using refurbished or new parts.
🔄
Replace
Replace the device with a functionally equivalent refurbished unit.
💰
Refund
Issue a refund based on the current market value of the product.
How to Make a Claim:
📞
Contact Customer Service
Please contact our customer service team with your order details and a description of the issue.
📄
Provide Proof of Purchase
Proof of purchase is required for all warranty claims.
📦
Return & Inspection
We may provide a prepaid shipping label for the return and inspection of the device.
Important Notes:
- This warranty is non-transferable and valid only for the original purchaser.
- It does not affect your statutory rights under applicable consumer law.
- For full terms and conditions, please visit our official warranty policy page.
Should you have any questions, our support team is here to assist you.
Warranty Summary
12
Months Coverage
Comprehensive warranty protection
24/7
Support Available
Customer service assistance
3
Service Options
Repair, replace, or refund
✓
Original Purchaser
Non-transferable warranty