Shipping Policy
When should I expect my order to arrive?
Estimated delivery dates are listed on every item's product details page.
Delivery Timeline
- Business days are Monday-Friday, excluding bank holidays and weekends.
- For orders placed after 1 PM, the delivery time will be calculated from 8 AM the following morning.
- We will ship the goods within 24 hours after you place the order, and the logistics can be delivered in 7-12 days using UPS.
Important Notes
Please note that every seller has a different cutoff time for orders that ship the day they are placed. It's not a guarantee that an order will ship the same day it's placed.
During the holiday season, the influx of orders and severe weather conditions can delay the delivery of your order. For larger items, delivery times may be longer.
Where do we ship from?
Refurbished Phone Online Store is currently available in 13 European countries, Australia, Japan, South Korea, the UK, and the United States of America.
In the European, we have been expanding and now our products can be shipped across the European.
How It Works
We work closely with sellers around the European. When looking at a specific item, you'll see the seller of the device, their location, and where the shipment is coming from.
Our Shipping Regions
ℹ️ To see exact shipping options and delivery times for your location, please check the product details page during checkout.
Order Tracking & Support
Track Your Order
Once your order ships, you'll receive a tracking number via email to monitor your delivery in real-time.
Need Help?
If you have questions about delivery times or shipping options, contact our support team for assistance.
Delivery Updates
For the most accurate delivery estimates, always check the product page as delivery times may vary by location.
For specific delivery questions, please refer to your order confirmation email or contact customer support.